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Thread: Why Miles/Segments Not $$
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Old Jan 12, 2011 | 10:05 am
  #23  
mia
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Originally Posted by Efrem
Frequent flyer programs do not exist to reward past behavior.
This is one of the best posts I have read on this recurring topic ^.

I will add one idea: Other People's Money. Frequent flyer programs were designed to encourage employees to spend their employer's money on airline AA rather than airline ZZ. Rewarding employees for choosing higher fares (within the same class of service) would make corporate travel managers uncomfortable. I believe this also explains the emphasis on complimentary cabin upgrades in USA based programs, largely missing from (for example) European programs.
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