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Old Jan 12, 2011 | 7:38 am
  #25  
cupps
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Join Date: May 2001
Location: Plainfield, IL- 60585
Programs: Hilton Gold; AA Platinum;Marriott Gold; Hyatt Diamond
Posts: 369
Given the advice I was given in this thread I called Starwood to tell them I had made a "mistake" and put in the wrong SWA account number. When I was talking to the customer service person they indicated that their Action Response team (whatever that is) would look at it over the next 48-72 hours and work on putting the points back in to my account. In the interim I have created an SPG account for my wife to be able to move points over to her and then transfer so the names match. Thanks for the advice.
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