FlyerTalk Forums - View Single Post - How long to process a refund??
View Single Post
Old Jan 12, 2011 | 7:27 am
  #1  
flg8rmatt
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Nov 2008
Location: Redlands, CA
Programs: AS, AA, WN
Posts: 978
How long to process a refund??

I am owed $100 by CO for a UM fee I paid at the time of ticketing that was never used after CO had to put my daughter onto US after the original CO flight was 4+ hours delayed (so I had to pay US another $100).

I received an email from CO customer service 8 days ago saying the refund was being processed to the original form of payment. When I check the refund status online, however, it shows the status as "pending review."

Obviously the refund has not posted to my CC or I wouldn't be posting the question here...do approved refunds still have a "pending" status?

Thanks!
flg8rmatt is offline