Originally Posted by
blase
Yeah, and calling is not a very reliable way. When I called in October, they told me I had $26k in spend, but they neglected to include the $4k in returns that I had over the 10 months!!
I now keep an Excel spreadsheet and log each and every purchase... looking forward to starting it all over again in 2011!
they are evil like that.
when calling, be sure to ask for gross purchases and have them subtract all returns/refunds/credits etc. they will do that for you.
or instead of calling, email in via chase.com, you'll get the exact figure with proper returns already taken out.
no need to excel every item purchased for the year.