FlyerTalk Forums - View Single Post - Court decision: Elal to refund flight change charges
Old Jan 11, 2011 | 3:19 am
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joshwex90
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Originally Posted by clubman
Well as a Brit you should be proud of BA rather than with BA...
Can't believe I missed that one!

I agree ELAL does get a hell of a lot of bashing from readers on the various online medias but the general level of people posting on there is extremely poor.
What do you mean?

Originally Posted by ELAL
There he goes again!!!
You mean boy from NW..!
NW? Northwest, as in Northwest London?

Originally Posted by may_east
it's all because people (including the judge) dont understand the fare classes.

i think that in the mentioned case, elal could have shifted 3 places to T class and get 3 loyal customers.

The fare classes is a complex thing, and changes from one airline to another. most people who don't travel much do not know about this, and do not really understand that there is much more in terms of fare to coach/biz/First . i really don't blame them.

but to be announces that they are on stand by, pay upgrade to U class, and then get to see half of the plain empty, it really gets to to feel that you've been screwed.
I imagine that was explained in court proceedings though
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