Originally Posted by debtreks

I was flying to Beijing last week for a 3 day trip (and then 3 in HK). CVG-MSP-SEA-PEK. Due to a delay caused by a baggage issue, which the pilot announced, the flight to SEA was an hour and 15 minutes late in landing at 5:03. The flight out to PEK (which was a final destination, the plane landed and stayed in PEK for the night) was scheduled to leave at 5:05 and according to the gate agent, pushed back at 4:55. There were several of us on the flight, and the pilot was aware of the tight connection, and contacted the ground for us. Oh, and we were 3 gates away in SEA, a mere moment of walking.

The folks on the ground each said that they didn't know why the flight to PEK wasn't held, and quietly told us that they think we should complain loudly online to Delta. I arrived in PEK a full 24 hours delayed, and had to fly through NRT to get there.

I am but a lowly silver. What should I get in terms of comp for the delay? Yes, I arrived alive and with bags and I do understand that. But this was a Delta caused delay. I'll go for sky pesos. Thanks for the guidance, road warriors.

Originally Posted by brad9696

I had a similar last week going GOT-> AMS -> MSP. Delayed by a bag match issue (about 1.5 hrs) on a KLM operated GOT-> AMS DL codeshare. Delay caused mis-connect in AMS to the AMS->MSP flight. That was last flight out - so I had to stay overnight in AMS. KLM gave 10 Euro meals, and 50 Euro flight credit but no hotel voucher. Wrote Delta CS to complain, and asked for reimbursement for my hotel (159 Euro). They promptly said they would reimburse for hotel and added 23,000 Skymiles (23 ?) for my trouble.

As always when asking for compensation, be polite, concise in your letter/e-mail and request specifically what you want.