FlyerTalk Forums - View Single Post - Why can't e-certs just be a straight discount?
Old Jan 10, 2011 | 11:09 pm
  #10  
ColoBill1
 
Join Date: Mar 2001
Location: Colorado Springs, CO
Programs: 1MM BIS. Former 18-year segment 1K, 1997-2014...now just a distant memory.
Posts: 1,200
Originally Posted by mahasamatman
You can often use one on a multi-passenger itinerary, but only by getting Web Support involved.
Really? It was web support that told me the first time I called to ticket my wife and me using an ecert that I needed two before they could ticket the two of us. However, I pressed the agent abit, and my wife and I were eventually ticketed using only one.

The next time I called web support to ticket us, I was ready with two ecerts, but was floored when the agent said they needed to be the of the same amount. Again I pressed abit, and finally was able to use a $200 and a $150.
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