<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by peter42:
. . . people also said, that they were offered an upgrade to a "real room" for $30 per night.</font>
See, now that's the problem.
If the property said that they have this room available for you tonight. Then fine. Who's to argue. I personally wouldn't even feel bad if they put me in the boiler room under a Priceline rate.
However, to demand payment towards a standard room signifies ill-conceived customer service and opens the door to a whole different set of issues.
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