Originally Posted by
AAFA
Uniformed military personnel get complimentary upgrades when available and free drinks and food in coach. That is the official policy. The OSR (credit card sales device) has a military comp button. Unoficially most of us try to take care of our military passengers regardless of how they are dressed. The paperwork lets us know who they are if they are on a military ticket. I think the upgrade status is below gold but above non rev. That's where they usually fall on the list.
Is there a way to highlight this policy to GAs that may have "forgotten" the policy?
This weekend I flew DFW-TUL in F. F cabin perhaps half full. Two Uniformed military boarded - sat in Exit row. I walked back an offered my F seat to them, apologizing that I only had one to offer, but said maybe they could flip a coin. It was a short flight and they politely turned me down intending to stay together. Seat next to me went out empty, as well as several others in the cabin.
Its always possible they were not traveling on orders, but if I'd known upgrading uniformed military on official orders was actually
policy, and not just subject to a kind GA's doing, I might have advocated for them with the GA.
Flight pushed back 6 min early, so should not have been a result of rushing the flight.