Marriott monitors this forum. Marriott is aware that the rollover processing is big deal, is subject to error, and needs to be reviewed. Even if they were so clueless that these two points didn't apply, several calls/emails would be sufficient to alert them. Pounding them with hundreds of calls about the *exact same thing* will do nothing but exacerbate the delay by tying up resources unnecessarily. It never ceases to amaze me how many people gravitate to conspiracy theories and/or a sense of entitlement rather than employing a bit of calm rational. Marriott isn't out to screw the world, let alone their most important customers. I'm sure they know of the issue by now, and they probably aren't inclined to clarify until they get their ducks in a row. Sit tight - it's been only a day - I'm sure they're reviewing and will correct it.