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Old Jan 9, 2011 | 7:46 pm
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Originally Posted by nystateofmind
Just had a R/T JFK-DCA and I must say I might prefer the CRJ

JFK-DCA on a Pinnacle CR2, single flight attendant makes it through the cabin offering a full beverage selection, beer/wine for purchase, free peanuts/pretzels, and other snacks available for purchase

DCA-JFK on a Mesaba CR9, lead FA announces that due to short duration of flight the other FA will only be coming through the cabin with water. Not sure if the lead FA was lazy or what because outside of 2 beverage runs in F/C she was seated the entirety of the flight while the second FA had to refresh her bottle of water 3 or 4 times to make it through the cabin. In that time the second FA could have either offered a small snack or the two of them working together could have provided service to the entire cabin

1 FA can somehow serve 50 people with more service than 2 people serving less than twice that. Maybe I got unlucky, but that is unacceptable
Consistent inconsistency is DL management mantra.

Submit an e-mail comment and reference Anderson's Sky magazine editorial on "one consistent Delta service standard."
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