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Thread: standard room available but no award available?
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Old Jan 9, 2011 | 7:46 am
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MoreMilesPlease
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Join Date: Jul 2001
Location: Back to Florida...... bye London
Programs: Hilton, AA,, Delta
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Originally Posted by psychtobe
Palm Beach ES has a standard room available for purchase, why can't I use HHonors points to book the room? I am inexperienced with HH redemptions.

Every hotel determines what their "standard" room is. Sometimes there is no way to know what the "standard" room is by looking at the website or trying to book on-line. There are also extraordinary demand dates when the hotel does not have to release any rooms for awards.

Have you called HHH and tried to have them book the room?
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