FlyerTalk Forums - View Single Post - Defective seat in long-haul J -- chance of compensation?
Thread: Defective seat in long-haul J -- chance of compensation?
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Old Dec 2, 2001 | 12:47 pm
  #8  
Andrew Yiu
Company Representative - Air Canada
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Join Date: May 1999
Location: Canada
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Since you are a SE, send an email to Customer Solutions through the SE desk email address (let me know if you haven't got your SE kit yet), it gets process a lot faster than doing it the oridinary way. You will definitely get more compensation than the standard $100/3000 points if you paid J and you are a SE.
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