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Thread: Defective seat in long-haul J -- chance of compensation?
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Old Dec 2, 2001 | 9:22 am
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ACORD
 
Join Date: Mar 2001
Location: Shanghai
Programs: CX Diamond, HH Diamond, A-Club Gold, Hyatt Platinum, Shangri-la Jade, Intercon Gold Ambassador
Posts: 1,370
Defective seat in long-haul J -- chance of compensation?
Just flew NRT to YVR in J. The J cabin was full and the leg rest on my seat did not work (so I could not switch seats). The purser did her best to help and ended up making a little platform for my legs out of various bags & blankets.

Nevertheless, my flight was not as comfortable as it should have been. Has anyone complained and received compensation on AC for this type of thing? Suggestions?
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