Major changes to Omni program
At some point in the past year (December 2010?), Omni made a number of stealth changes to the Select Guest program. Current status tiers and benefits are listed at
http://www.omnihotels.com/SelectGues...rBenefits.aspx. An overview:
- Status is now determined solely by nights/year. Stays are no longer counted.
- The thresholds for elite status have risen significantly. Platinum (formerly 6 nights/3 stays) now requires 10 nights; Black now requires 30 nights instead of 20.
- Late checkout for Plat & Black is now "based on availability." Ugh.
- Room upgrades for Black are apparently no longer confirmed 24 hrs in advance, but instead (you guessed it) based on availability. However, the benefit is now listed as a double upgrade.
- On the plus side for Black level members, suite upgrades are permitted when you redeem free nights -- of course, subject to availability.
To the extent there's any good news here, it's that the basic Select Guest benefits (for the level Omni bizarrely calls Gold) seem to have survived intact. The shoeshine & clothes pressing may not mean much to some guests, but the free WiFi and morning beverage service make signing up for the program worthwhile.
Last edited by beltway; Jan 8, 2011 at 4:01 pm