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Old Jan 6, 2011 | 2:14 pm
  #93  
Analise
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Originally Posted by QueenOfCoach

Also, remember, that in some establishments the tips are pooled and shared by the entire service staff. That is all "behind the scenes"; the customer has no need to know what happens to the tip after leaving. It could be the server actually gets 8%, and the other 7% are shared with the cooks, bus people, food runners, etc.
As a customer, I don't like that. I tip because of the server and the server only. So a server who goes the extra mile doesn't get rewarded the extra money because the tips are pooled? Unfair to those who work harder. Also, the server who does the minimum should partake in the same tip pool as servers who do more? I think that's patently unfair and worse it doesn't incentivize servers to provide top service if everyone shares the tips. What is the incentive for the server to give even better service if she has to share with the servers who don't do as much she does?
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