Originally Posted by
cutnana
I can't believe how stupid can Citi be to loose such a great customer. I am sure you can call and ask them to open the account and they will do it. Ask to speak to a supervisor who will see the whole issue.
Stupidity is a good way to describe the handling of my problem. I did call and asked to speak to a Supervisor who could do nothing to re-open the account. I then asked for a higher level person and got the same response that it would take several business days to re-open the account even though I was calling from Europe and in dire need. Go figure.