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Thread: Is BA really not responsible for lack of communication?
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Old Jan 5, 2011 | 3:38 am
  #5  
DYKWIA
Ambassador: Emirates Airlines
 
Join Date: Sep 2004
Location: Manchester, UK
Posts: 19,777
I'm in a similar situation. Got diverted to DUB and then just left to sort out getting home to MAN.

I paid 235 Euros for an Aer Lingus flight.

BA refused to pay out, and said I need to go to my travel insurance.

I'm still contemplating Small Claims Court. I don't care about the 235 Euros, it's just the crap way we were treated. So, even if I lose, it still means some BA dogsbody has to travel to court and waste a few hours.

Cheers,
Rick
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