Originally Posted by
boolean64
And if there were others in the cabin who had paid full fare F and decided that they wanted to stay awake, eat and drink, watch movies, and play cards, they should be told that they have to stop and go to sleep? Do we need to ask the awake people and the asleep people who paid more before deciding if the awake people are allowed to spend the ten hours how they see fit?
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Another passenger "staying awake, eating and drinking, watching movies, and playing cards" does not infringe on my ability to sleep in any way or my right to fly in a reasonable environment. Ten passengers "whooping and hollering" and creating a "noisy and boisterous" atmosphere certainly does.
Originally Posted by
CollegeFlyer
Policy wise, I don't think anyone should be downgraded for being young. For being noisy, maybe; and for being outright disruptive, sure. But I think it's bad form in general for UA to take back an upgrade already given, because it's awkward, disappointing, and--honestly--embarrassing to be kicked out of F/C.
To do so because the pax look innapropriately young is wrong IMO. And to do so because a different passenger complained the the pax look inappropriately young is worse IMO. I think that the GA should have spent more time in the first place to upgrade full fares or elites from C/Y to F, rather than assigning pax ticketed in Y straight into F (and actually, we don't officially know that these pax were ticketed in Y rather than C)--but that once these pax were all settled in in F, UA should not have downgraded them. If they were being very noisy for a long time, tell them to quiet up or else you'll downgrade them--and I'm sure that would quiet them down.
I won't argue with any of that. I look quite young myself and one of the reasons I switched from CO to UA was because UA staff treated me like a valued customer whereas CO staff often dismissed me because I looked young, even though I was platinum at the time.
Again, for me, this thread is about the behavior of the people upgraded and why I have no sympathy for their downgrades . . . had non-status people of any age been upgraded and behaved reasonably I would still think GS/1Ks should get the upgrade but wouldn't care enough to post.