FlyerTalk Forums - View Single Post - Travel Vouchers aren't worth the trouble
View Single Post
Old Jan 3, 2011 | 5:52 pm
  #1  
ahild
 
Join Date: Jan 2011
Location: US, CO
Programs: United Mileage Plus
Posts: 10
Angry Travel Vouchers aren't worth the trouble

Dear United Travelers, Don't give up your seat for travel vouchers ever its not worth the pain to redeem them. After numerous calls to a "callcenter", multiple disconnects and confusion on their part i was able to book travel with full fare being charged to my united visa card and the promise to reimburse me for the 400$ in vouchers (hasn't happened yet). After the first call i wasn't given info where to mail the vouchers after the second and third call i was given different PO boxes and information to write on the vouchers. Then to top it all off i was charged 50$ ticketing fees, after the fact - NO MENTION of fees ever occurred during booking, Check the voice recordings! I was told if I dispute the undisclosed fees United could cancel my whole booking. So much for being Premiere and having a United Mileage Plus card, and that whole customer service thingy.
ahild is offline