FlyerTalk Forums - View Single Post - 2011 Mileage Plus and OnePass elite program developments
Old Jan 2, 2011 | 11:19 pm
  #1322  
ocn2ocn
 
Join Date: Nov 2010
Location: LAX
Programs: UA1KMM SPGPLAT
Posts: 480
Given the difficulty of upgrading internationally (especially to Asia), it would make more sense -- in the cases where there is no confirmable upgrade seats -- to allow customers to pay the lowest available fare and if the waitlist clears for the ugraded class -- to collect the fare difference at that point. Its not right to require the purchase of a higher fare class when there may not be any realistic chance for the upgrade space to clear.
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