That's incredible insight, rgoel. What's more, it is precisely what is being done. The marketing department is testing various offers to see which is more popular across the board, so they are not elite member driven promotions.

I am assured that there will be more promotions coming in the next 11 months, some of which will be directed specifically to elite members, some not. By preserving the integrity of these test promotions now, it will only benefit the overall membership later if they reappear in a less conceptualized form.

I can assure you that the marketing folks have visited this thread and are aware of all your concerns. All of us at Starwood Hotels & Resorts Worldwide and Starwood Preferred Guest appreciate the exceptional loyalty displayed by our elite members and we look forward to your active participation going forward.

Best regards,

William R. Sanders
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide

[email protected]