I booked a point-redemption reservation for the post-Christmas week. As the date approached, I received an email:
With reference to your upcoming stay with us, we would like to provide you with an update on the hotel’s room renovations. Hyatt Regency Kinabalu has completed its multi-million-ringgit guestroom renovation and is now proud to accommodate valued guests in brand new rooms, fitted with modern conveniences and featuring a contemporary interior design that complements the tropics. The swimming pool upgrade is almost complete, with the new pool scheduled to reopen by the end of January 2011.
Well, I don't know what the rooms looked like prior to the renovation, but my city-view, Club-floor room was stylish, spacious, and very comfortable. Floors are bare, except for carpeting extending a couple of feet from the bed, and the wash basin is built onto an island separating the sleeping area from the shower/bath and toilet.
My king bed was perfect; just the right firmness and topped with quality linens. There's also a couchette near the large windows.
The large, flat-screen LG television was properly nestled into a wall-recess; about twenty channels on tap. A DVD player was also available. Nearby was a panel to accept connections from other electronic components, similar to the one found at most Hyatt Places.
When I presented my Diamond card at check-in, the Director of Rooms was summoned; he welcomed me and escorted me to the Club Lounge to complete my check-in.
The Lounge now serves cocktails from 1700-1900. There were always two hot food items, plus a tureen of soup/stew. Food selection/variety was good and promptly replenished when supplies ran low. Staff did an excellent job tending to guests and keeping the tables cleared.
There are two PCs available in the Lounge. When both were in use, I had no problem finding an open PC in the ground-floor business center.
In my estimation, this is one of the better Regency locations I have visited.