Originally Posted by
Swanhunter
Ultimately, most people booking Club World on an overnight are doing so for the bed. Removing the bed is therefore a pretty big deal and deserving a lot more than GBP150.
THANK YOU!!
Swanhunter that is the
EXACT reason for my frustration more than the whole CW/CE/WT downgrade/upgrade/whatevergrade!
I chose this service
ONLY for a bed to sleep in. In fact when I take this redeye, I always go out of my way to approach either the CSD of Cabin (i.e. CW) Manager to politely ask for them not to offer me any dinner service so that I can gain the maximum amount of sleep possible before going to the office for a FULL Friday workday.
The flight I took on Thursday did not offer me this service and hence I don't feel I should be penalized for paying for a service (or I guess a very expensive bed :-) ) I did not receive - only to be told we can offer £150 compensation (how do they even reach such a number?).
BTW - when i sometimes take the morning flights on Fridays (occasionally during the summer months) I opt to fly WT+ as i don't feel the need to pay for THAT (CW) particular service for 4 hours when i mainly need to work or for that matter, to even watch a movies.