FlyerTalk Forums - View Single Post - Was told we will be getting breakfast at checkin. In the morning told no breakfast.
Old Dec 30, 2010 | 5:29 pm
  #12  
AMDB7
 
Join Date: May 2008
Location: UK
Programs: IC Spire Amb, Hilton, Marriott, BA, VA.
Posts: 673
I don't think I have ever stayed in a hotel that I have booked where I didn't know if breakfast was included in my rate. Sometimes I have booked a non-breakfast rate and then received it as part of a status upgrade - but that is still a known quantity. All this talk of compensation and complaints seems pointless if the rate (or status benefit) didn't include breakfast.

If your rate did include breakfast then fair enough - but I still think that this is a bit of fuss about nothing; if it did include it then you should have just taken breakfast and worked it out at check-out, but if it didn't then I'd suggest you just let it go.
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