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Thread: Was told we will be getting breakfast at checkin. In the morning told no breakfast.
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Old Dec 30, 2010 | 6:51 am
  #7  
emma69
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I would ask to speak to the manager at the hotel and calmly tell him the things you are not happy with. Give him a chance to put it right, right away. If you sense you are getting nowhere, tell him you will be complaining at a higher level, and then do so.
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