FlyerTalk Forums - View Single Post - Was told we will be getting breakfast at checkin. In the morning told no breakfast.
Old Dec 29, 2010 | 3:31 pm
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MDtR-Chicago
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AMDB7's advice is sensible, though I would have handled it differently.

I probably would have had the breakfast, charged it to the room, then taken it up with the check-in gentleman later. Alternatively, I may have escalated it to the duty manager.

I would not have pressed hard, just calmly stated what had happened. If they decided not to cover it, I would have paid and not returned to that property.
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