I received this reply from Starwood today after writing an emailto them that 10 days had past and I hadn't heard anything yet.
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Thank you for your inquiry via the WHotels.com Web site.

We have forwarded your information to the General Manager of the W Seattle
Hotel and are awaiting a reply. We apologize that this process is taking
longer than normal.

Thank you for your interest in Starwood Hotels and Resorts Worldwide. Please
contact us if you require any further assistance.

Best regards,

April Thomas
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide