Originally Posted by
ExpatSomchai
On the two room subject wonder if William can advise.
I have made a reservation for myself and a colleague at the Sheraton Tokyo. The reservation was booked in my name for two rooms. Will I get the SPG credit for both rooms even if my colleague pays by credit card when he checks out? If I paid for his room would that make any difference?
Thanks
Anything can and usually will happen in an instance such as this because it all depends upon how closely the hotel follows SPG's instructions.
But, if you are a suspenders and belt kind of guy like me, I would play it conservatively because if you don't pay for the colleague's room and keep it in your name, you could be bucking up against the old "stay and pay" rule.
Here's what the T&C's say about it specifically:
5.5. If you are a registered guest, you may receive Starpoints for Eligible Charges incurred and paid by you for up to three rooms during the same stay (your room plus two others) if all such rooms are registered in your name, you stay in one of the rooms, and you personally settle all room charges upon check-out. Multiple rooms on the same stay count as only one Eligible Stay or Eligible Night towards elite levels of Membership and for threshold bonuses and promotions.
I hope that helps.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]