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Thread: Service Recovery Voucher - How Should I Use It?
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Old Dec 28, 2010 | 1:05 pm
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mersk862
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Originally Posted by Exiled in Express
I thought these were phased out with the merger. Are they back or was I misinformed? Thankfully the worst offense I had this year was getting repeatedly shuffled around a CRJ for W&B.
They were brought back in Spring/Summer - they are called FPOC certs. Supposed to be given out for various service failures. Amounts depend on what happened, and also passenger's status (those in F, or that are Gold/Plat/Diamond get higher values than non-elites or Silvers in Y).
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