Originally Posted by
FrancisA
However, Comair are exceptional at sorting things out/making sure that you are ok.
SA BA/Comair is simply the best when it comes to making sure Biz/Silvers/Golds are satisfied.
They have dedicated phone numbers and e-mail adresses to Special Services for above pax categories. I have missed several flights JNB-CPT due to late incoming aircraft and they have never asked a question, just rebooked me on the next available flight (BA or SAA). They have no problem matching the CW luggage allowance (three bags) on domestic flights ^
It's a pure pleasure to board a BA/Comair flight. Welcome Mr Lobengula at the gate, welcome Mr Lobengula when entering the aircraft. Pre-flight drink, good meal with wines. Ah, only three days before I will experience it again