jnexplores, I have not heard of much success in getting Starpoints returned from the airlines, but paradocs had the same thing happen and experienced a reversal by contacting JAL and simply requesting it. The thread is here for your convenience:

http://www.flyertalk.com/forum/Forum74/HTML/002169.html

Best of luck,

William R. Sanders
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide

[email protected]