jnexplores, I have not heard of much success in getting Starpoints returned from the airlines, but paradocs had the same thing happen and experienced a reversal by contacting JAL and simply requesting it. The thread is here for your convenience:
http://www.flyertalk.com/forum/Forum74/HTML/002169.html
Best of luck,
William R. Sanders
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide
[email protected]