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Thread: UA Electronic Travel Certificates (ETC): General Q&A, ... {Archive}
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Old Dec 27, 2010 | 12:18 pm
  #118  
pigx5
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Originally Posted by hellyea
I'm trying to use a $250 E-Cert on a $261 Fare. It doesn't take it off. Not sure why.

I try to use a $150 e-cert on the $261 fare, and it works.

The $261 is before taxes (ORD/IAH - 12/30 - 1/3, 9pm departure, 840am return).

Any help? is there a better e-cert thread?
I believe that it is caused by YQ.
The YQ is now included in the basic fare and the e-cert can't be used on YQ.
I had this situation several times and sometimes the web support helped me to ticket it but they forget to add the YQ back.
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