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Old Dec 26, 2010 | 3:16 am
  #1  
JumboD
 
Join Date: Mar 2007
Programs: AA 1MM
Posts: 3,182
Orbitz says first, CO says business...

So I just booked a flight from LA to New York via Orbitz. The flight was LAX-JFK, operated by UA. Orbitz listed this flight in F, I booked it, and the email confirmation confirms it. It's UA metal, but a CO ticket.

I went to manage the booking on CO's website, and it shows me in business (no way to check seat assignments). So my questions are:

1. Where am I sitting?

2. If Orbitz sold me a ticket in F but CO/UA will only give me business, does Orbitz have to pony up the difference so that they honor their contract?

3. If the answer to #2 is no, then am I owed a full refund?

3b. I booked this with my Amex, if the F ticket I thought I was purchasing isn't honored and Orbitz/CO refuse to refund, will Amex likely reverse all charges?
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