Originally Posted by
fly747first
I would be upset too, but you must realize that last-minute equipment changes happen at pretty much every airline. Of course you would expect SQ to be better, but if they had no other aircraft available, operating the flight with an old aircraft is certainly better than canceling the flight.
Oh this is crap - of course i am aware that last minute equipment changes happens, i fly long enough for this.
what pisses me off with SQ is their arrogance. They charge a premium price for still a substandard seat ( which is still the most important) on certain long-haul flights.
The problem comes if you run in your planes at this time 4 different business class configurations. I thought i would never say this. It took an airline like LH about 4 years to really configure all planes for long haul, but now since some time it is done, they have now a consistent product in long haul business class in all planes, no more suprises. but SQ will never achieve this, because also they do not want to do it.