FlyerTalk Forums - View Single Post - SPG properties charging for unreturned room keys?
Old Dec 23, 2010 | 8:38 pm
  #104  
allset2travel
2M
50 Countries Visited
100 Nights
20 Years on Site
 
Join Date: Jan 2006
Location: SORT OF HOMELESS
Programs: 14 years AA exp, but no more; & 1MM+, QR-PLT (ow EMD) MR-LTT, HH Gold
Posts: 8,101
Originally Posted by Starwood Lurker II
"Although this policy is to encourage sustainability awareness by recycling plastic and is not a policy to impose any charges, the reality is our new "outside the box" policy has unintentionally created some negative responses for the property as well as to the brand."

The property has re-named the campaign as "Green Key Recycling Program" and every guest that checks in at the property will be provided a clear explanation on this program. They would add $1 per key recycling fee on the guest folio only if the keys are not returned at the end of the departure date.
Thanks for the clarification from said property. My bold. These are over used words. I am all for recycling. Why stop at the plastic key? Charge another $2 for bottled water if guest fails to return the empty bottle, on and on....
Well, just for me, I will try to avoid staying at this property (or others like it)
allset2travel is offline