FlyerTalk Forums - View Single Post - AA "de-preferenced" by Expedia - "suspension" now lifted April 4, 2011
Old Dec 23, 2010, 1:49 pm
  #43  
vgacolor
 
Join Date: Jan 2010
Location: MIA
Programs: AA, DL, BA
Posts: 117
Originally Posted by mreed911
And for consumers looking specifically for AA tix, like those in hubs who fly AA for their annual christmas trip home, etc., the click after expedia not showing them AA fares will be.... to aa.com.

I don't see this as a big deal.

I think this holds true only if we are talking about knowledgeable travelers {And I believe that Flyertalkers are not a true sample of the general public}

- Most leisure travelers do not know about the hubs. I am willing to bet that half of the people in Miami and Dallas do not know that American is by far the dominant airline there.

- As long as Expedia shows a couple or more choices with prices the average traveler will make his choice from the ones displayed.

- People care about their time, going to another website makes it inconvenient to the traveler even the business traveler.
vgacolor is offline