FlyerTalk Forums - View Single Post - phone number for AF/KL Operations in airports
Old Dec 22, 2010 | 5:41 pm
  #4  
welltravelled88
 
Join Date: Jul 2008
Posts: 233
Thanks both.

I was not suggesting that there should be such sharing on FT, just wondering if there was. You answered, i.e. it would be against the rules.

I agree it is against the rules when these numbers are clearly not public, e.g. a station manager's mobile number, even if written on his card (which he/she can give as he/she deems fit). Sometimes the numbers however are not public but not secret either.

For example in MIA I had found the number for AF Operations (because they called me), and if you call them there is a regular recording "Welcome to AF, press X for Operations", etc. But even without being secret, you can't find this number if you look for it -- I think.

What Gajan says, "KLM at the airport you need", makes sense for smaller stations. Then yes, you can get through to KLM, and no need to ever talk to the SM unless it's something really huge and rare. But in large places like the US, I think it's pretty hard to ever get hold of anyone other than the call centres. Call centres are great at doing their job well and fast, but may not be able to solve the unexpected.
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