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Thread: How to get confirmation that a ticket was non-refundable (for insurance claim) ?
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Old Dec 22, 2010 | 8:47 am
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Frequentflyer99
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How to get confirmation that a ticket was non-refundable (for insurance claim) ?
I was recently unable to travel on a non-refundable ticket as a result of an insured event, but my insurance company wants written confirmation from BA that the ticket was non-refundable.

I can't find any means of obtaining this on an automated basis (by inputting ticket number) but do I stand any chance of getting BA to send me such a letter / e-mail and if so how do I go about it ?
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