Originally Posted by
Kalboz
One female was busy with a guest, the other two's heads were down and eyes affixed at their computer terminals. They did not acknowledge me even after many ahems and this went on for about 5 minutes. ... AFAIK the primary function of the FD clerk is to check guests into the hotel and that they are the front line that should portray a positive image of the property. But this was lacking here at every level.
Exactly. While, as you probably know, I tend to give hotel staff the benefit of the doubt, this was clearly unacceptable. My cousin always had a sign above his desk (he owned the company) which said, "A customer is not an interruption of our work, he is the reason for it."