Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,684
It's not clear to me if at any time, you asked or requested a miles-supported upgrade. If not, it sounds like you cleared via UDU and then it is complimentary. I am assuming both you and your companion are on the same PNR.