It is indicative of the short-term focus of the Smisek team that they chose to go with SHARES because it is less expensive to operate than Apollo despite clear evidence that Apollo is the more efficient system.
In my opinion, a more long-term oriented team would have chosen the more robust system to provide employees a better platform and customers a better experience.
But as we all know by now, SMisek and his team are not as concerned about employees and customers in the short-term as they are about shareholder value.