FlyerTalk Forums - View Single Post - Do you know when and how much to change a reward flight?
Old Dec 22, 2010 | 2:31 am
  #7  
Globalist
30 Countries Visited1M40 Nights15 Years on Site
 
Join Date: Jan 2009
Location: Singapore
Programs: HHonors Diamond; Qantas Frequent Flyer Platinum; BA Exec. Club Silver
Posts: 1,841
Originally Posted by Flying Winemaker
T&C 15.2. If flight bookings for Award travel on British Airways or on flights operated by an Airline Partner are cancelled by the Member within 24 hours of departure, Mileage in respect of the Award will not be re-credited to the member. In the event you are prevented from travelling by an Event Beyond Your Control we will refund your Mileage provided you have an unused Award, have informed British Airways promptly, provided evidence of the event if requested to do so and paid the applicable fee specified on ba.com.

So no miles refund unless you can prove "Event Beyond Your Control".
I have two award flights for tomorrow, (backup LCY-AMS if the LHR-AMS is cancelled) but am unable to cancel online as MMB cancelation option has been greyed out. any advise?

Globalist
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