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Thread: Need advice on dealing with "denied boarding" on South African Airlways
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Old Dec 22, 2010 | 1:20 am
  #13  
gcuk
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Originally Posted by hrhmadonna
Dear SAAUSA:
On December 10, I emailed the requested details RE: denied boarding November 28, 2010 SA #40 JNB to VFA.

Still hoping for a reply. Please advise if I should re-send. We truly believe we were the unfortunate victim of problems with SAA's "new system" and a consistent lack of customer service at JNB.
Thank you for looking into this incident.
Regards,
Madonna
hrhmadonna.
SAAUSA offered to investigate so give them a chance. If you are concerned with the time it takes, email them again or even call them but posting this publically is a bit of a cheap shot in my opinion.
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