Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 10,117
Rumor: CO computer system to survive post-merger
I have heard some unconfirmed reports that the decision has been made to retain the legacy CO platform (SHARES) as the computer system for the merged UA. I can't say I am well-versed in the area, so I'm not sure what sort of repercussions that move will have on the customer-facing IT platform, such as for the website or kiosks. The decision clearly bodes well for CO agents who won't have to learn another lan"GG"uage after Customer Day 1.
Any thoughts?