Originally Posted by
Mackieman
PClub access is granted only on fares that are marketed as BusinessFirst, which is mainly international routes.
Or International Business. @:-)
Without knowing the route the OP was on it is impossible to know if the agent was correct in refusing access or not. But, generally speaking, the CO policies are rather similar to UA's for access as a non-member in premium cabin seats. The main difference is that p.s. C/F get access while CO transcon F does not.