Filing a Freedom of Information Act request is fairly easy and inexpensive. The link below is to the Reference Guide which will walk you through the process. Don’t forget to fill out the Identity Certification form or your request may be denied or delayed. Get the tape of your bad experience and post it on YouTube. This will help to heighten awareness of the TSA problem among casual travelers and the citizenry at large.

Reference Guide : http://www.justice.gov/oip/04_3.html

The contact for TSA requests is:
Kevin J. Janet
FOIA Officer, TSA-20
601 South 12th Street
Arlington, VA 22202-4220
telephone number: (571) 227-2300
fax number: (571) 227-1406
http://www.tsa.gov/research/foia/index.shtm

List of various departments for other requests:

http://www.justice.gov/oip/foiacontacts.htm