I've complained to CO numerous times about the fact that every time I sign in to view my reservation, it seems every link I click leads me to the "Upgrade Reservation to BF" page. I told them if I want BF, I'll buy it, or upgrade the first time. Clearly, the fact that I sign in and out numerous times without upgrading shows I'm not interested. Another problem was if I accidentally hit something, I upgrade myself for money since my credit card is saved on file, and then it's a real hassle to go back to my initial ticket, and more often than not, I lose my decent seat.
Well no longer! I don't know if this is for everyone or just me (considering I put this information on that survey they sent out a couple of weeks back) but it only showed up the first time I viewed my reservation. Now when I sign in, it's not on the main page (though I can still click on the link on top). Kudos CO!