A thread to update us on service recovery for the contact centres and methods BA uses.

Website seems to be up to speed and operating as normal. Well done. Lets hope it stays that way.

iPhone App kept working all through the first day too. Well done.

Phone lines were horrific, with the exception of Poland. How is that now? Have BA finally managed to gear up the call centres?

Share your tips (not your frustration) and success stories here for other to benefit from.