Originally Posted by
ckpeter
That is not true. Posting of BusinessExtraa points do not depend on completion of round trip. As a matter of fact, I already have one outbound flight posted without having taken a return yet.
Given how unreliable the BusinessExtraa program is, your missing points are most likely due to some problems, rather than a policy. I suggest submitting a claim for those points (may as well do it now, since it takes so long for them to process the missing points).
Did they give you half of the ticket value as credit?